socal golf

some companies are to non-costumer based. Like dell is not very costumer centric according to the article. Since dell had many problems with its batteries exploding they needed to change their strategy to become more costumer centric. Companies need to make the costumer the main policy but that is not always the case. Some companies try and make this their main policy and create good costumer centric, but it does not always happen. It comes down to companies will do whatever it takes to make a buck even if it tells you to by more Big Mack knowing that they will hurt you health if you eat to many. Companies need to figure out how to answer those phone calls, costumer service questions, and treat costumer like they are number one.